What This Privacy Policy Covers and Why It Matters
When you open an account with us, we collect the details you provide during registration — your name, contact information and the payment method you choose, whether that is bKash, Nagad or Rocket. We use this data to verify your account, process deposits and withdrawals, and
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keep your wallet activity accurate. We do not sell your personal data to third parties, and we do not share it beyond what is needed to run your account or comply with applicable legal obligations in the regions where we operate. We also collect technical data
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automatically — device type, browser version, IP address and session activity — to keep the platform running correctly and to detect unusual access patterns that could signal account misuse. Data collected through bKash, Nagad and Rocket transactions is limited to what those payment rails surface to
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us: transaction reference, amount and confirmation status. Your full mobile wallet credentials stay within your own wallet app. Retention periods vary by data type: account registration data is kept for as long as your account remains active, while transaction records may be retained longer where local
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legal obligations require it. If you close your account, we will begin the deletion process for personal data not subject to a legal hold. Availability of these rights depends on your local law and the eligible region your account falls under.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.